Repair Solution for Xbox 360 “Red Ring of Death” Hardware Failure

Date: July 13, 2010

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Since the product’s introduction in November, 2005, a significant quantity of Microsoft’s Xbox 360
game consoles have experienced a field malfunction that is indicated by three flashing red LEDs on
the front of the console. This error function, which designates a critical hardware failure and
renders the unit inoperable, is known among gamers as the “Red Ring of Death” and has spawned
numerous user forums and web postings that claim to offer easy “fixes” for out-of-warranty units
or for users who lack the patience to return their systems to an authorized repair center.
Obviously, if there were an easy fix, Microsoft probably wouldn’t have announced, last Thursday,
July 5, their intention to spend more than $1 billion to extend warranties to three years for the
nearly 12 million game consoles it has sold worldwide.
Having become aware of the Xbox failure issue prior to the Microsoft announcement, Manncorp
has been actively spearheading a research effort into the causes of the problem for the purpose of
providing not only a technologically sound and reliable solution, but one that is also practical and
timely given the scope and magnitude of Microsoft’s predicament. Research has been conducted
in affiliation with Bernhard Martin, Managing Director of our SMT rework equipment manufacturer
in Germany, who has been involved in similar, high-profile, troubleshooting and repair applications
for high-volume consumer products with companies like Siemens and Nokia

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